Rescue Media failure - Kernal BUG

Discussion in 'Acronis True Image Product Line' started by Dirtnapper, May 28, 2007.

Thread Status:
Not open for further replies.
  1. Dirtnapper

    Dirtnapper Registered Member

    Joined:
    Dec 29, 2006
    Posts:
    27
    I tried to restore my XP Pro system using the rescue media, and then the original disk of ATI Home 10. Both times I get a message as it is loading: Kernal BUG at generic C:115! invalid operand. System crashes at this point. Ideas please, thanks.
     
  2. MudCrab

    MudCrab Imaging Specialist

    Joined:
    Nov 3, 2006
    Posts:
    6,482
    Location:
    California
    You might take a look at this thread: I can boot only from "safe verzion"

    This bug was supposedly fixed in the latest builds. What build of 10 are you using? What chipset is in your computer?
     
  3. Dirtnapper

    Dirtnapper Registered Member

    Joined:
    Dec 29, 2006
    Posts:
    27
    AT Home, ver. 10 build 4942. Intel chipset 965P, Gigagbyte 965P-DS3.
     
  4. thomasjk

    thomasjk Registered Member

    Joined:
    Jul 22, 2005
    Posts:
    1,477
    Location:
    Charlotte NC
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Dirtnapper,

    Thank you for choosing Acronis Disk Backup Software.

    Please make sure you have recreated Acronis Bootable Rescue Media after installing the latest build (4942) of Acronis True Image 10.0 Home.

    If the issue persists, please collect some information to let us investigate it thoroughly:

    Please create Windows System Information as it is described in Acronis Help Post.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    --
    Marat Setdikov
     
Thread Status:
Not open for further replies.