I am new to this forum and Paragon software. Paragon Rescue Kit 14 Free was recommended to me by a moderator on Windows Seven Forums. I have attempted to download Paragon Rescue Kit 14 Free for about one week. I cannot obtain a key or password for an account. These appear to be an automated response but I am not receiving an e-mail as stated by the website. Is anyone else having this issue? How do I obtain an account or key? I understand it takes about one to four weeks as stated on the website for customer support to respond to my freeware download issue. I have also sent an e-mail to support using my case number with no response. I am out of options, other than finding another vendor.