Report: HP released faulty ProBook BIOS update that bricked machines

Discussion in 'other software & services' started by stapp, Jun 10, 2024.

  1. stapp

    stapp Global Moderator

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  2. xxJackxx

    xxJackxx Registered Member

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    Yet another reason why I won't be buying any HP laptops, but I wasn't going to anyway so I guess nothing changes. Unfortunately when BIOS updates are pushed through Windows Updates it doesn't ask. It just applies it when you restart. For that reason alone they should be totally liable for this.
     
  3. Mr.X

    Mr.X Registered Member

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    What laptop manufacturer you recommend for having a responsible and helpful customer service?
    TIA
     
    Last edited: Jun 10, 2024
  4. xxJackxx

    xxJackxx Registered Member

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    None are perfect obviously but in many years of business and personal use I have not had any real issues with Dell computers. We've had minimal issues with Toshiba laptops in the past as well but I have not kept up with them in the last few years. We've also had some ASUS laptops that have been fine, though I have found their desktops unreliable.
     
  5. xxJackxx

    xxJackxx Registered Member

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    HP staff allegedly blames Microsoft's Windows Update as firmware bricks ProBooks - Neowin

    More minus points for trying to blame Microsoft for it.
     
  6. Rasheed187

    Rasheed187 Registered Member

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    Why would anyone want to update the BIOS in the first place, seems way too risky for me. And I didn't know these BIOS updates get installed automatically, what the hell? Yet another reason not to use Windows Update.
     
  7. xxJackxx

    xxJackxx Registered Member

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    Some of them fix critical security issues, some correct errors in the original code. There are valid reasons to update. It is not without risk but you can say that about anything. It is up to you to decide if that risk is worth taking. In most cases I run the update. If it does something worthless like changing the text description of a setting, I would skip it.
     
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