Reply to important enduser -ME- from J.Thompson CEO Symantec

Well, well....re inclusion of Ask.com with Norton Toolbar:
I emailed to JT ( my new best friend ...sort of)
http://www.symantec.com/about/profile/management/executives/bio.jsp?bioid=john_thompson
lo and behold I had a very thoughtful reply from Rowan Trollope
( or someone pretending to be him )
http://www.symantec.com/about/profile/management/executives/bio.jsp?bioid=rowan_trollope

No comments as to contents as per TOS, still nice effort even if it changes nothing for me wrt Ask.com and unasked for 3rd party installs etc..

Maybe, maybe some one is listening to us little peeps swinging around at the end of the chain ................................. nah ?
LOL: I'm feeling all flushed with my own importance: no invites to address Symantec about how to behave or how to run the business as yet lol


EDIT:Update: after polite e-mail exchange:
I think I can post this from another e-mail from RT:

How 'bout dat !!

Still confused here re the "Ask" labelling in the Norton Toolbar window ??

 

Ah well, have to reply to meself:

Symantec have moved quite fast !!
http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=40814

Caused quite a stir neh: rumblins in the www and all that good stuff.
Kudos to Symantec for correcting a PR boo boo.

Nothing intrinsically wrong with Norton safe search but involving Ask for uncertain reasons..ppffftt.

Now all we need is clarification re using MBAM ( nice positive PR for MBAM )
and use of PIFTS.exe and culling of data for rather poorly explained reasons.
Regards.