I agree. Realizing that Acronis TI 9 is so immature, causing so many problems with non-exotic hardware and software, not even to speak about the file-backup that seems even more immature and less than well tested, and the so frequent problem about so-called "corrupted" images I think that indeed Acronis should issue somewhere a real sorry, and extend the trial period. Acronis has to acknowledge that now many user who had the bad idea to buy new TI 9 or upgrade from 8 to 9 are wasting their time with of software they bought to save time and data ! Doing all the things Acronis asks for ( doing it from Xp, from BootCd, creating logs etct etc) certainly can help them "polish" TI. Problem is that it is so frequent that all these are more relevant to engineers work than exceptional-punctual user problem. Doing these is really time-consuming, and I imagine most of us have to WORK with their PCs, not only play with software. It seems Acronis really uses the users for beta-testing : allmost all answer aren't answers but calls from Acronis for help and no concrete responses ( at least publicly) Am almost satisfied with TI 8 Bought TI 9 ( Acronis send me email for inciting to upgrade. Found new features could be nice. Was very confident. Am terribly discouraged and loosing confidence. See no answers. See no excuse for incorrect software delivery. See errors that without any doubt should never have occured. TI 8 will never correct the errors I had with it. 2 alternatives : - hope TI 9 will finally mature ( but when ? ) - come back to Norton Ghost 6 and DOS ? ( never had a problem with it. But needs reboot. But than no probs on my PC) Acronis people have to do more than efforts here. They shoudl have waited till product was sufficiently secure ! It is a security product after all !!