Renewing an inactive license (33-days expired)

Discussion in 'ESET NOD32 Antivirus' started by tifkat, Feb 2, 2010.

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  1. tifkat

    tifkat Registered Member

    Joined:
    Feb 2, 2010
    Posts:
    1
    Hi all,

    I have a NOD32 license for 2 PCs which expired on Dec 31 2009. It's Feb 2 2010 now, and I cannot renew online (nod32.com.au). The site says my username cannot be found or is inactive.

    The Eset KB on renewing says 60-days after expiry, a license can be updated.

    I also want to get the new 5-PC 3-year package. Am I able tp 'renew' this way, or do I have to buy a 3-PC new license pack and renew 2 single PC's?

    I may just get a new 2-year license for 5-PCs for cost effectiveness (I can't afford 5-PCs for 3-years)

    Thanks,

    tifkat
     
  2. Rmuffler

    Rmuffler Former Eset Moderator

    Joined:
    Jun 26, 2008
    Posts:
    995
    Location:
    San Diego, CA USA
    Hello tifkat,

    I recommend contacting the Australian office. If you originally purchased a license from them, they should be able to assist you with your inquiries. Their contact information is below.

    Telephone: 07 3325 2999
    Email: sales@eset.com.au


    If you are unable to get in contact with them, please let me know.

    Thank you,
    Richard
     
  3. trjam

    trjam Registered Member

    Joined:
    Aug 18, 2006
    Posts:
    9,057
    Location:
    North Carolina
    mine is up in 60 days. I am going to renew a 3-user 2 year license. I dont see a 3 year option?
     
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