Renewal Server

Discussion in 'ESET NOD32 Antivirus' started by tuntun, May 10, 2013.

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  1. tuntun

    tuntun Registered Member

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    Are there any problem with server? After I key in all necessary and continue, it shows this "The connection was not closed. The connection's current state is open.An Exception has occurred.(ISR) "....
     
  2. tuntun

    tuntun Registered Member

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    Any updates at eset server? Still same ..how to renew license?
     
  3. Marcos

    Marcos Eset Staff Account

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    Are you attempting to purchase a renewal via ESET LLC (ie. www.eset.com) or your local disstributor or reseller? Each distributor handles purchasing licenses themselves. I'm not aware of any recent issues when speaking about ESET HQ or ESET LLC.
     
  4. tuntun

    tuntun Registered Member

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    I bought it via local distributor. You can try by this link

    http://www.eset.sg/purchase/register/

    there you try to key in your renewal serial no and the rest of your info and click submit. You will see the problem.

    I contacted local distri, they told me eset server side got some issue.

    You can try with one of the license key you have and you will see the issue.
     
  5. tuntun

    tuntun Registered Member

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    Any updates?
     
  6. Marcos

    Marcos Eset Staff Account

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    This is a local distributor's issue and we have no clue why the error is returned as the website is maintained by the distributor. I've asked a colleague of mine to have somebody from the Singaporean team check out this thread. If necessary, I can generate a one-month trial license for you so that you are protected until the issue is sorted.
     
  7. jinlei801011

    jinlei801011 Registered Member

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    Nov 28, 2007
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    You can contact Singapore ESET at 62964268, they will help you.
     
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