Renewal of Licence

Discussion in 'NOD32 version 2 Forum' started by marse.robert, Jan 31, 2007.

Thread Status:
Not open for further replies.
  1. marse.robert

    marse.robert Registered Member

    Joined:
    Nov 3, 2004
    Posts:
    255
    Location:
    Langar: Nottinghamshire: UK
    Hi,

    Nod32 is a superb application and I would not run a workstation without the security of Nod 32. But, I awoke this morning and my Licence had expired. Whilst I realise that keeping track of Licences is my responsibility, I did hope for some warning that the Licence was close to finishing.
    That said, I am using the most recent application and I require a licence. Do I just go to the Nod32 Website and purchase another Licence?

    Marserobert
     
  2. BlueZannetti

    BlueZannetti Administrator

    Joined:
    Oct 19, 2003
    Posts:
    6,590
    Marserobert,

    You should have received an on screen pop-up leading up to the expiration, but I also vaguely recall that seemingly not happening in some cases. Personally, I wish Eset would simply introduce a clear indication of the actual expiration date on the main information screen.

    As for renewal, go to whatever site/reseller you originally purchased from and make a renewal purchase (not a new license purchase - you should see it on the main purchase screen). A revised username/password combination will be sent by email, which you can paste into the appropriate places in the Update setup screen and then you are good to go. Do test the update manually first to verify no problems.

    Blue
     
  3. webyourbusiness

    webyourbusiness Registered Member

    Joined:
    Nov 16, 2004
    Posts:
    2,640
    Location:
    Throughout the USA and Canada
    2 year renewal is a better deal than 1 year in terms of time per $ (or whatever your local currency is).
     
  4. marse.robert

    marse.robert Registered Member

    Joined:
    Nov 3, 2004
    Posts:
    255
    Location:
    Langar: Nottinghamshire: UK
    BlueZanetti,
    Thanks for your response. I don't think that i received that "pop up." I do, however, concur your comment that we require " a clear indication." Nevertheless, I love my Nod32.
     
  5. marse.robert

    marse.robert Registered Member

    Joined:
    Nov 3, 2004
    Posts:
    255
    Location:
    Langar: Nottinghamshire: UK
    Hi ,WebYourBusiness,

    A 2yr Licence is the way to go - and I did, just that. I will lay you odds, in two years time, I will face the same problem regarding renewal.
     
  6. webyourbusiness

    webyourbusiness Registered Member

    Joined:
    Nov 16, 2004
    Posts:
    2,640
    Location:
    Throughout the USA and Canada

    I'm sure that the Eset ssytem for renewal notices will be improved in the product, but just in-case, we're doing a LOT of improvement on our internal renewal system, which only helps you if you purchase from us though! ;)

    regards

    Greg
     
Thread Status:
Not open for further replies.