ReNew to Nod32 24hr really ?

Discussion in 'ESET Smart Security' started by routerguy99, Apr 4, 2009.

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  1. routerguy99

    routerguy99 Registered Member

    Joined:
    Sep 25, 2008
    Posts:
    109
    I recieved this;
    NOTE: it may take up to 24 hours for the new expiration date to display in the software.

    Doe it really take up to 24 hours, Becouse its been 4 hours I cant login to get the new version.. :(

    Thanks
     
  2. elapsed

    elapsed Registered Member

    Joined:
    Apr 5, 2004
    Posts:
    7,039
    No, it can actually take up to 48 hours for the updated details to propagate through the update servers.
     
  3. routerguy99

    routerguy99 Registered Member

    Joined:
    Sep 25, 2008
    Posts:
    109
    OK its Monday, I ordered it on Friday.. Still not accepting it.

    I even have a case # opened still no luck on updates..
     
  4. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,033
    Location:
    California
    Hello,

    Did you order from the US office?

    If so, please send me the following information via private message:
    • email address associated with the order
    • username and password
    • sales order number (if you have them)
    I will ask one of ESET's customer care representatives what is the current status of your order.

    Regards,

    Aryeh Goretsky
     
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