Remote Installation

Discussion in 'ESET Server & Remote Administrator' started by GEM555, Dec 16, 2012.

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  1. GEM555

    GEM555 Registered Member

    Joined:
    Dec 16, 2012
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    Location:
    USA
    Is there anyway to remotely install an eSet client? The "push" solution provided simply doesn't work - fails on 80% of the workstations and you can spend hours trying to troubleshoot. By the time you go around to each stations to fix IPC connection issues, you might just as well do a pull install!

    A modifed login script "pull" solution has it's own landmines.

    I am told there are AD installation instructions? We haven't had much fun with AD-based rollouts in the past.

    Thanks in advance!
     
  2. dwood

    dwood Registered Member

    Joined:
    Jan 11, 2005
    Posts:
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    Having just moved our ERAS installation to a new server, I was getting similar problems and found out that I had forgotten to change the service account the ERAS service uses to start with. Once I changed it to be an account with higher privileges, it solved my install problems.

    It's worth a look :thumb:
     
  3. GEM555

    GEM555 Registered Member

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    Dec 16, 2012
    Posts:
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    Location:
    USA
    Thanks but no joy. The service is running with "Administrator" privs. All remote station installs still fail.

    So there is really no way to do a "push" install of the product? We have to canvas all 100+ stations manually?
     
  4. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    If you are having trouble doing a push installation, I would suggest contacting technical support directly and working with them to resolve the issue. In North America, ESET can be reached toll-free at+1 (866) 343-3738.

    Regards,

    Aryeh Goretsky
     
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