Remote conection via Managment Console

Discussion in 'Acronis True Image Product Line' started by Dronskiy, Aug 10, 2009.

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  1. Dronskiy

    Dronskiy Registered Member

    Jul 31, 2009
    Then I try conect to Agent Backup&Recovery Server Linux i'm get this error:
    Details Code: 11 468 816(0xAF0010)
    Module: /usr/lib/Acronis/BackupAndRecovery/mms
    Message: Failed to establish remote connection: Remote connections are disabled

    OS: Fedora Core 4
    I'm conecting as root

    Agent running:
    2675 ? Ssl 0:00 /usr/lib/Acronis/Agent/acronisagent
    2684 ? Ssl 0:01 /usr/lib/Acronis/BackupAndRecovery/mms

    Port open:
    9010/tcp open ssl/unknown

    9100/tcp open jetdirect?

    9876/tcp open sd?

    10000/tcp open http Webmin httpd
    Last edited: Aug 10, 2009
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Dronskiy,

    Thank you for using Acronis Corporate Products

    There are several possible causes:

    - A serial key for the Standalone edition instead of the Advanced one was used to install the Acronis Agent;
    - Installation of Acronis Linux Agent did not create the /mms directory, which it needs to be running. This is a known issue;
    - Acronis Linux Agent did not automatically start;
    - The /tmp directory is mounted with the noexec option. This prevents Acronis Linux Agent from running.

    Please make sure you used a serial key for Acronis Backup & Recovery 10 Advanced Server and not for Acronis Backup & Recovery 10 Server for Linux (Standalone). The Standalone edition does not allow remote connection.

    Please see the article Acronis Backup & Recovery 10 Cannot Connect to Acronis Linux Agent for a further troubleshooting.

    Thank you.

    Oleg Lee
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