Remote Administrator

Hi there, Hope to receive an answer asap

I did once sent an email to Ewido to ask how I can run Remote Administrator on my local Lan. Ewido detects this program as Non Virus but I have grant Remote Administrator access all the time.

Recently I was told by Ewido Support that the new version of Ewido would prevent this to happen.

In the start Ewido asked me that I had to grant the Remote Administrator access and then after aprox. 1 week this dissapeared. Now after 1 month Ewido asks again. What can I do to solve my problem?

Thanks in advance for your assistance.

 

yup, same problem with radmin 2.2 .

ewido detected it at startup each time,. so that was a short trial of ewido..

Since radmin is the best remote administrator in my opinion, and i use it both at work and home, im surprised it still get detected..

I remember this problem a long time ago,- just thought it had been solved by now.

 

Still waiting to get new updates removing problem regarding Ewido consider Remote Administrator as a threat. I hope that Ewido guys will soon release the fix as they promised far ago ( 28.12.05 )

Dear User,

thank you for your request.

Sorry for the detection of the Remote Administrator program. We will fix it
this with next update. Please restore the files in the ewido quarantine, so
that you can use your remote administration software. In the meantime please
choose ignore in the warning box if the ewido software finds again this
software. We will also add an ignore list in the future versions of the ewido
software.

 

As an interim solution, we updated the settings and the engine with the last update. You can now choose to ignore all files that are detected as "Not-A-Virus" during a scan. Unfortunately, the guard can still not exclude these detections. Nevertheless we hope this helps a bit, sorry for any inconvenience!