[ISIZE="2"][/SIZE]I am having intermittent problems with my computer(dell inspiron 8200 laptop). i have discussed the problem with several techs and based on the info i showed them they all sugested doing a reinstall of win xp and the dell drivers. i did have a failed hal.dll file which made it impossible to boot so i had a comp tech reinstall win xp in a seperate folder. it seems i need to reinstall win xp again. it took me 2 weeks last time to install all my programs and settings. is it possible with acronis 9 to reinstall win xp and then add all the other folders with my programs from a backup image or clone?? i have a spare "c:" drive and 3 external hard drives. i have a one shot contract with dell-on-call using tech connect and they have remote access to my computer and have assured me that there are no remaining viruses or worms. they will help me reinstall win xp but have no experience with acronis. if anyone is interested i can send another tread with my problem as shown in task manager performance.