Registration problem.

Discussion in 'Paragon Drive Backup Product Line' started by ekeenan, Aug 28, 2011.

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  1. ekeenan

    ekeenan Registered Member

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    Some time ago I downloaded the free edition of BR 2010 and requested the registration information, but I never did install it and I forgot about it. I am currently trying to install the free edition of BR 2011 using the same registration information from before since a new request gave me the same information. Anyways, I have tried numerous attempts from copy and paste to typing it in and I still get an "invalid serial number".

    Edward K.
     
  2. Cudni

    Cudni Global Moderator

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    Same info how? Same serial number etc? BR 2010 and 2011 are different products and will not share the info
     
  3. ekeenan

    ekeenan Registered Member

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    "Same info how? Same serial number etc? BR 2010 and 2011 are different products and will not share the info."

    This is what I do not understand myself. I went through the process to request the new registration information believing that I would get a new product key and serial number since 2011 has been out long enough. When I checked under the my account information, sure enough the 2010 information is there, but nothing for the 2011 release. It is a good thing than that I submitted a ticket concerning this since I can't install it until this is fixed.

    Edit:
    Oops: I believe I figured out what I just did wrong. I should have entered the registration site from the installer. I had the initial registration page saved believing this was correct, but this was still pointing to 2010.

    Edward K.
     
    Last edited: Aug 28, 2011
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