Registration Pending

Discussion in 'General Returnil discussions' started by formaldude, Jan 5, 2011.

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  1. formaldude

    formaldude Registered Member

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    Jan 5, 2011
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    I have installed Returnil System Safe 2011.

    The system date, time and timezone are all correct.

    When I try to register the product I get the registration pending message.

    It has been pending for over a month. I cannot activate the program.

    The Returnil can communicate with the server.
     
  2. Coldmoon

    Coldmoon Returnil Moderator

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    Hi formaldude and welcome to the forums :)

    Please see your PM. Reply with the requested information in the PM rather than posting here in this thread for your privacy.

    Mike
     
  3. Coldmoon

    Coldmoon Returnil Moderator

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    I have replied to your PM, but the gist of the problem is definitely communications from the client to the server as your client is not listed. Check your firewall and or/or filtering software logs to see where the block is happening.

    Another question would be to ask if you have had any registration issues with the other seats in your license. If the other clients have registered properly (one listed so far), check for differences between the registered client system and the one with the connection issue.

    Mike
     
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