I tried the demo version and immediately purchased the product. I installed the full version and entered my password, but the program still runs in demo mode! I have wasted an hour on this. I sent a message to support. Why don't they have a fix in their KB? How soon do you think I will receive a reply to my issue? I have a disk that needs recovering now, not in 3 days. This is pretty amateurish stuff guys. I had heard very good things about Acronis, but this is no way to win a customer. I have seen other posts relating to this same issue with their other products and the fix is always provided "offline". Why is that? What is the secret? Could someone let me in on this. Acronis has my funds, I would like to use their product.