Regarding NIS 2010 License

Discussion in 'other anti-virus software' started by Sher, Feb 24, 2010.

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  1. Sher

    Sher Registered Member

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    I have just bought a 1-year subscription for NIS 2010.

    Currently, I still have 57 days left of my on-going trial subscription.

    If I install my annual subscription key now, will it be: (57+365= 422), or simply 365(hence, losing the current trial).

    I'm confused here!
     
  2. Mongol

    Mongol Registered Member

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    They should add your remaining days on. Every license I have ever bought has automatically done this...:D
     
  3. zfactor

    zfactor Registered Member

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    it depends where did you buy the lic from? if it was a renewal direct from norton than yes. if it was a ebay or elsewhere then most likely no
     
  4. Sher

    Sher Registered Member

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    I bought a retail pack of NIS 2010.
     
  5. zfactor

    zfactor Registered Member

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    then it should extend it fine
     
  6. squid13

    squid13 Registered Member

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  7. xxJackxx

    xxJackxx Registered Member

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    No, it does not. I bought a 2 year and when I installed it the trial days were removed.
     
  8. zfactor

    zfactor Registered Member

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    oh wait i read that wrong if its a trial then no it will not extend it. sorry i misread i thought you had a previous subscription.
     
  9. Edwin024

    Edwin024 Registered Member

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    I had a problem with a bought license from Norton. My old days went away. I chatted in the program with the help-desk and got my days plus a few more back from him. They can be of great help.
     
  10. Sher

    Sher Registered Member

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    Yes, right... and that's exactly what happened.
     
  11. Pleonasm

    Pleonasm Registered Member

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    Sher, I recommend that you wait 56 days and, at that time, enter the product key for your 1-year subscription to Norton Internet Security 2010. The subscription period should begin upon activation, to the best of my knowledge; and you will thus achieve the goal of having 422 days of protection in total.

    I also suspect that if you call Symantec Support they will accommodate your request. In years past, I have had issues with a renewal not adding 365 days onto the remaining period of an active subscription. Symantec was always very cooperative and helpful with these subscription problems.
     
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