recovery success, but wont boot up

Discussion in 'Acronis True Image Product Line' started by joham, Jul 18, 2007.

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  1. joham

    joham Registered Member

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    Hello,

    Here is some of the background on my problem.

    I have a pc running windows xp home. I created images of all my pc's and laptops using and external 320gb usb drive and TI9.3,677. I did the image while windows was up and running. I have a laptop that has been giving me some hard problems, so I ordered a new drive 100gb to replace the bad 30gb drive. I have an external usb enclosure for the laptop hdd also, so I connected the external drive with all my images on it and the new laptop drive(in the external enclosure) to my pc running xp home. I launched the ti9 and went to recovery process. I selected the image file and selected the complete dsk1 partition of the image. I then selected the target drive(laptop in the external enclosure) and proceed with the recovery. It completed ok. I then took the new laptop drive and installed it into the laptop. When I boot up I get a un-readable disk error. I can plug the drive back into the external enclosure and the pc can access it just fine.

    Can someone help me on this dilema?

    Thanks
     
  2. Brian K

    Brian K Imaging Specialist

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    joham,

    Is your laptop a HP/Compaq/IBM?

    If so, you can't restore that way. These laptops have different CHS geometry from desktops.
     
  3. joham

    joham Registered Member

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    The pc is a hp pavillion and the laptop is a compaq evo n610c.

    What is CHS?
     
  4. Brian K

    Brian K Imaging Specialist

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    A quote from Dan Goodell

    "Just make sure the source disk is seen in its proper geometry while the image is being created, and the target disk is seen in its proper geometry at the time the image is being restored, and it won't matter where the image is stored in between."

    So all you need to do is put the new HD in the laptop and restore the image. The HD will then be seen in its correct geometry.

    http://radified.com/cgi-bin/yabb2/YaBB.pl?num=1128609708/0
     
  5. jonyjoe81

    jonyjoe81 Registered Member

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    If it's windows xp. #1 step you need to rule out is drive letter change during restoration. That's what I always check when a restored hard drive won't boot up. Everytime it's been a drive letter change. With the right utilitys (that can change drive letters in a non-booting hard drive) it's a simple 5 minute fix.
    I would download the demo of "paragon justboot corrector" and use that to boot up your computer and verify what your non-booting hard drive looks like, your system partition need's to be c:. Before you try anything else ,check the drive letters.

    directions to change drive letters using freeware,
    https://www.wilderssecurity.com/showthread.php?t=174958
     
  6. Brian K

    Brian K Imaging Specialist

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    This is not a drive letter issue.
     
  7. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello joham,

    Thank you for choosing Acronis Disk Backup Software.

    First of all, please make sure you use the latest build of the appropriate version of Acronis True Image. To get access to updates you should first register your software.

    Note that you are able to connect the new laptop hard disk drive into your laptop, boot from Acronis True Image Bootable Media and restore your image from external USB hard disk drive without need in using your desktop computer. Also please note that the issue probably occurs due to the fact that you restore your image by means of another computer – not your laptop.

    If the issue persists please collect some additional information:

    Please boot into Windows with USB hard drive and new laptop drive (in the external enclosure) connected and create Acronis Report as it is described in Acronis Help Post.

    Provide us with the exact text of the error message you receive when trying to boot from the hard drive having the issue.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    --
    Michael Fedyulin
     
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