Recovery From Iomega USB 2.0 External Drive

I just installed the new 941 Build and created a new boot CD. When I boot from the CD I still cannot see the external USB 2.0 drive on the network Workstation that it is connected to. I thought this build was supposed to fix this problem. Note I did not do a clean install but this build did fix other problems ie: You now can create a remote image from the local console. So I assume I did not need to do a clean install

Any Ideas?

 

Hello Abruzzo,

Thank you for choosing Acronis True Image Corporate Workstation (http://www.acronis.com/enterprise/products/ATICW/).

If the "acpi=off noapic" workaround didn't help please send the sysinfo.txt file to support@acronis.com along with the descirption of the problem (please see https://www.wilderssecurity.com/showthread.php?t=55317 for the detailed instructions). We will certainly help you with the solution.

Thank you.
--
Ilya Toytman

 

I tried your "acpi=off noapic" on three different type workstations all running Win XP Pro SP2. (Build 941) No difference still could not see USB external network drive.

 

Hello Abruzzo,

Could you please send the sysinfo.txt file (please see https://www.wilderssecurity.com/showthread.php?t=55317) to support@acronis.com with the detailed description of your problem? We will investigate the problem and help you with the solution. If you do not receive any response from Acronis Support Team within 48 hours please let me know your Acronis Request # which will be sent to you in autoreply.

Thank you.
--
Irina Shirokova