Recovery disk won't load

Discussion in 'Acronis Disk Director Suite' started by scatman209, Jan 19, 2009.

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  1. scatman209

    scatman209 Registered Member

    Joined:
    Jan 19, 2009
    Posts:
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    I'm new here so I hope somebody can help. I have DD suite 10.0. and True Image 11.0. I created a recovery disk using the bootable media builder. When I tried to test the disk I get the following message:
    "Starting Acronis Loader"
    "Acronis Loader: No configuration file resent'
    When I look at the disk there is a file called " Recovery Manager" and inside of it is a file called "f11.cfg" which I assume is the configuration file. I am hoping some can help me with this.
     
  2. MudCrab

    MudCrab Imaging Specialist

    Joined:
    Nov 3, 2006
    Posts:
    6,485
    Location:
    California
    Welcome to the forum.

    You will need to contact Acronis Support (Live Chat is probably the quickest method) and request a build with an alternate/custom loader. On some systems, the default loader just doesn't work.
     
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