Recovery disk won't load

Discussion in 'Acronis Disk Director Suite' started by scatman209, Jan 19, 2009.

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  1. scatman209

    scatman209 Registered Member

    Jan 19, 2009
    I'm new here so I hope somebody can help. I have DD suite 10.0. and True Image 11.0. I created a recovery disk using the bootable media builder. When I tried to test the disk I get the following message:
    "Starting Acronis Loader"
    "Acronis Loader: No configuration file resent'
    When I look at the disk there is a file called " Recovery Manager" and inside of it is a file called "f11.cfg" which I assume is the configuration file. I am hoping some can help me with this.
  2. MudCrab

    MudCrab Imaging Specialist

    Nov 3, 2006
    Welcome to the forum.

    You will need to contact Acronis Support (Live Chat is probably the quickest method) and request a build with an alternate/custom loader. On some systems, the default loader just doesn't work.
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