Here is exactly my problem: I was backing up a friends laptop because it was in desperate need of formatting. I used Acronis TrueImage 11 to create an image and save it to my NAS. Once I got the laptop back up and running, I mounted the .tib file like always, when I came up against a problem: I could not access some of the files due to permissions conflict. I remounted the .tib file in read/write mode so that I could take ownership of the needed folder. After about an hour of changing all the individual permissions for each file and subfolder, explorer crashed. So I rebooted the system, and now there is two files: backup.tib and backup2.tib. (I assume that backup2.tib is the incremental backup file). If I try to mount either file, I get the following message in Acronis TI 11: "The selected file is not an Acronis True Image Home archive." In a True Image Home 2009 trial I installed on a different PC, I get: "Acronis True Image Home backup archive file is corrupted. If the backup is an image, you may try to restore the data from it by mounting the image and restoring intact data." If I press OK, it does not mount the image, so this message is a bit confusing. How can I recover the data off this archive?