Reco's for a good Sonicwall forum?

Discussion in 'other firewalls' started by dan_maran, Mar 23, 2010.

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  1. dan_maran

    dan_maran Registered Member

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    I seem to have a question no one wants to answer anywhere else, so does anyone here at Wilders know a good and ACTIVE forum for Sonicwall questions/support?
     
  2. Templar

    Templar Registered Member

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  3. dan_maran

    dan_maran Registered Member

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  4. YeOldeStonecat

    YeOldeStonecat Registered Member

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    That's the only one I know of, ...or submit a troubleticket using your login with their support, they answer pretty quick.
     
  5. dan_maran

    dan_maran Registered Member

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    Problem with that site is that I can't create a login because at my current job we have a contract with a company, who will remain nameless, that registered our box and "maintains" it. More like they tell us when we owe them more money. So, I cannot create a login account with Sonicwall and the "Support" company charges $125/hour and will charge for even a call.

    I never knew the Sonicwall community was so small...

    I just need to find out why the application firewall isn't blocking requests to certain websites like it is supposed to. I even used the Wizard from the interface and the license is still good until June. This thing is such a pain in the arse.
     
  6. YeOldeStonecat

    YeOldeStonecat Registered Member

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    Ugh...you're held prisoner by some middle service company? Every Sonicwall I've done for my clients, I setup their account with Sonicwall using one of my clients e-mail addresses..and my main contact at my client gets those credentials.

    Hmmm..license good until June...there's your "get out of jail free" card. ;)
    Renew support with Sonicwall via your company directly in June.

    And, yeah..their support is generally expensive, and often a pain in the butt. Great hardware, but expensive to maintain..yearly. I'm not doing any more Sonicwalls...I've moved most of my clients to Untangle as time/budget allows.
     
  7. dan_maran

    dan_maran Registered Member

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    Yeah it's a real pain. All part of the fun mess I walked into.
     
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