Recent PC Mag review: Word restore corrupt

I am running True Image 8 build 826.

In this month's PC Magazine review of True Image the following was raised:

1. "when we tried to restore single files using Explore Image feature... we found our Word and Powerpoint files were corrupted and could not be opened....Acronis...fixed it during our testing and after the update, we were able to restore Word and Powerpoint files with no problems."

I am assuming this problem was with a recent build, since it was just reviewed this month.

So, with what builds is this a problem?

With what update version is the problem solved?

Thanks,

Greg

 

Always update to the latest build to get the best of the software. After all it's free.

Mary.

 

Hello Greg,

Thank you for choosing Acronis Disk Backup Software.

Please download the latest build (937) of Acronis True Image 8.0. In order to get access to updates you should register account on our site (or just log in if you have already created it) and then register your copy of the product.

Please contact us again if the problem remains.

Thank you.
--
Irina Shirokova

 

Hi Greg,

The Explore Image corruption was due to a serious bug in the image mounter module of Build 859. It was corrected reasonably quickly in the next build (Build 889).

Regards