Recent fault. (0x7004)

Discussion in 'Acronis True Image Product Line' started by DEMBadger, Mar 19, 2009.

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  1. DEMBadger

    DEMBadger Registered Member

    Joined:
    Mar 19, 2009
    Posts:
    1
    Recently , (past 5 days or so) acronis backups have been completing with errors.

    The logs are showing (0x40014 - acces to the file is denied) several times, followed by :

    Failed to write to the media - a possible reason could be low quality media (I have tested the disks and they seem fine as regards chkdsk, and this occurs on both the nas drive and local usb drive we use for backups)

    "Operation with partition "0-0" was terminated.
    Details:
    Write error (0x70004)
    Tag = 0x9D2DE1F088CBC4D4
    Access to the file is denied. (0x40014)
    function = "DeleteFileW",
    filename = "\\?\G:\ACRONIS\Daily\daily.tib"
    Tag = 0xF35F747B3B21F8A4
    Access is denied (0xFFF0)
    code = 80070005)
    Tag = 0xBD28FDBD64EDB8AF"

    I've checked the acronis services as suggested by another user on this forum, but still the same result.

    We are using Acronis®*True*Image*Echo*Server® (build*8,163) , with 2 scheduled jobs, one to a local 1tb LaCie drive, and another to a 1Tb NAS device.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello DEMBadger,

    Thank you for using Acronis Corporate Products

    Please delete the present tasks and create the new ones, specify the destination folder as a full UNC path.

    Thank you.

    --
    Oleg Lee
     
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