Reboot before end of restore process

Discussion in 'Acronis True Image Product Line' started by herlin, Feb 15, 2007.

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  1. herlin

    herlin Registered Member

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    Feb 14, 2007
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    Software concerned : True Image for Windows Server + Universal Restore
    Source server : Dell PE850
    Destination 'server' : Dell GX270
    Error message : e1000: eth0: e1000_suspend: Error enabling D3 cold wake

    Hi,

    I have a problem during a restore process using True Image for Windows Server.
    I boot on Restore media (.iso made using Acronis True Image Server).
    I choose the image file on external drive, select partition to restore.....

    I arrive on the screen on which I can resize the destination partition.
    When I click on OK I have a black screen and the following error message :

    e1000: eth0: e1000_suspend: Error enabling D3 cold wake
    e1000: eth0: e1000_suspend: Error enabling D3 cold wake
    Restarting system.


    I have 2 PE850 servers.
    This error occures only with one image. With the other image all is ok.

    Can you help me ?

    Thanks,

    Laurent
     

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  2. herlin

    herlin Registered Member

    Joined:
    Feb 14, 2007
    Posts:
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    No one have any idea ?
    Thanks for your help.
    Laurent
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello herlin,

    Thank you for choosing Acronis Server Disk Backup Software.

    We are sorry for the delayed response.

    Please note that in order to solve this issue you will need to contact Acronis Support Team via e-mail.

    Could you please collect the information about your purchase of Acronis software (order number, e-mail, serial number, where did you purchase our product, etc.)? Then submit a request for technical support with the subject indicating that you want to contact Aleksandr Isakov. Attach all the collected files and information to your request along with the link to this thread. You will be provided with the further instructions shortly.

    Thank you.
    --
    Aleksandr Isakov
     
  4. herlin

    herlin Registered Member

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  5. Acronis Support

    Acronis Support Acronis Support Staff

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