Reboot as restore starts

Discussion in 'Acronis True Image Product Line' started by emj, Apr 17, 2007.

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  1. emj

    emj Registered Member

    Joined:
    Apr 12, 2007
    Posts:
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    Location:
    Oxford England
    Gigabyte Ga-m57sli motherboard, AMD 5200 M2 processor,2Gb memory system on a sata 160 Gb drive with data on a 3 drive raid. Backed up (full) to an external firewire disk sucessfully. Verified the backup. Created a recovery cd. Boot from the cd - select verify the backup - hit enter and the system reboots.
    Tried again this time chose recovery - the same thing happened. Has anyone any ideas?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello emj,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please make sure that the Bootable CD is created with the latest build of the appropriate version of Acronis True Image? To get access to updates you should first register your software.

    If you already using the latest build, please create Linux system information (sysinfo.txt) as it is described in Acronis Help Post. Please keep your external hard drive connected while creating Linux system information. Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    --
    Aleksandr Isakov
     
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