Reappearing .bak extension in file exclusions -TI 2009

Discussion in 'Acronis True Image Product Line' started by mranybody, Nov 18, 2008.

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  1. mranybody

    mranybody Registered Member

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    I very much appreciate this thread that explains the problem of trying to restore Office 2007 from an image in TI2009, as well as the fix that's been found by removing the .bak file extension from Files to Exclude in an image task.

    I haven't tried an image restore as yet, but I've been including this fix in my partition tasks.

    Unfortunately, that doesn't resolve the issue for me. I removed .bak from files to exclude, clicked Summary, then Proceed. No problem with that. Then I went back to check that all is good, and I found the default 4 file exclusions reappearing along with 3 of the default 4 (minus the .bak extension I've just removed).

    Who's supposed to be task editor here? Me or it?

    That's not all - I remove the .bak extension for the second time, did as above, and I find what you see in the screen shot below. Another repetition.

    If I remove all of the default 4, and do as above, the default 4 reappear. I did see a post with someone reporting the same thing the other day, but it doesn't come up in search that I can see, and I can't find it in the last few days posts. It's got to be there somewhere, I'm sure.

    I have no idea if the .bak extension is actually being included/excluded in my image. I have no idea if the reoccurance of its exclusion is only happening because I've reopened the task to check. There is no mention of excluded file types in the task summery either.

    Any suggestions?

    Thanks for your time.
     

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  2. MudCrab

    MudCrab Imaging Specialist

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    Is this the thread to which you're referring?

    Acronis states:
    It's referring to Echo and it sounds like the "defaults" are applied every time you go back or try to edit. (I haven't tested this.)

    Does the Summary screen show the information correctly?
     
  3. mranybody

    mranybody Registered Member

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    Thanks MudCrab.

    No, this is not the post I remember seeing. The one I saw was referring to TI2009. I'll have another look for it. I have no idea about Echo myself.

    The Summary screen does show the correct information, but there is nothing regarding file exclusions on it.

    Hopefully, there's more suggestions to come.

    Thanks again.
     
  4. mranybody

    mranybody Registered Member

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    Nope, can't find that original posting of the same issue. I've gone back 20 pages and can't see it.

    Search results also turn up some strange stuff and greatly differ with the same terms. While playing around with the search, I found it hard to have any faith in searching with it, to be honest.

    So, I'm still left with these duplicate file exclusions.

    Any help would be very much appreciated. Thanks for your time.
     
  5. Bruce Mahnke

    Bruce Mahnke Registered Member

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    Does this help?
     

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    Last edited: Nov 18, 2008
  6. Faust

    Faust Registered Member

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    I just highlighted the .bak file as per your screen shot and clicked the remove button and not the remove all button. The exclude files matching the following criteria box should stay checked as well. Having said that I haven't had the MS Office bug anyway which is strange.
     
  7. Bruce Mahnke

    Bruce Mahnke Registered Member

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    That should work unless creating a new task adds *.bak to the list, don't know. Creating an image in Windows should be OK as this approach modifies the default settings. I created this image to assist local friends that may fall into this issue and become frustrated. Personally I don't see a reason to exclude any of these file types. Using the Rescue Media CD to create an image will still pose a problem as Acronis will have to modify the Recovery Manager, most likely in a new build, so watch the options carefully as you proceed. Very strange that you haven’t had a problem with Office 2003 or 2007.

    Bruce
     
    Last edited: Nov 18, 2008
  8. Faust

    Faust Registered Member

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    Apart from this one issue which I have never got to the bottom of (see pasted quote) TI 2009 works almost flawlessly for me - definitely the most stable TI product to date on my particular hardware.




     
  9. mranybody

    mranybody Registered Member

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    Perfect :thumb:

    Thanks so much Bruce. I should have seen it myself :oops: I went through all the options after upgrade, but I just didn't see it for what it was. After excluding .bak as you show, it doesn't appear in any new tasks or while editing old ones.

    Thanks so much for work you put into the screen shot. Very helpful and much appreciated.

    I totally agree, Faust. I'm very happy with this version. I was nervous of upgrading after a lot of unhappiness with ATI11, but - as you - I'm getting things done flawlessly with v2009. I wish I could offer some help with your issue, but it hasn't come up for me. Good luck.
     
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