re: persistent dialer

Discussion in 'adware, spyware & hijack cleaning' started by Unregistered, Apr 11, 2004.

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  1. Unregistered

    Unregistered Guest

    last post: (It would seem that I have been targeted by a rather nasty and persistent dialer called 1on1 xxxdialer, apparently by a company called edvansolutions. It installs itself and automatically disconects my dialup connection and starts dialing its own premium rate number. Is this legal?
    I have repeatedly uninstalled it (together with the hidden files I can find) and even restored my system to earler dates, but it just doesn't stop it reinstalling itself. Will SpywareBlaster get a patch for this problem soon? It really is very intrusive.)

    As suggested, I have used Ad-aware.
    Here is the full content of the HijackThis log:

    Logfile of HijackThis v1.97.7
    Scan saved at 23:35:25, on 11/04/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    C:\Program Files\Saitek\Software\Profiler.exe
    C:\Program Files\Saitek\Software\SaiSmart.exe
    C:\WINDOWS\svchost.exe
    C:\Program Files\SETI@home\SETI@home.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Sony Handheld\HOTSYNC.EXE
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Benjamin\Local Settings\Temp\Temporary Directory 1 for hijackthis1977.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.btopenworld.com/searchpane
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.123found.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://bt.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = The World Wide Web
    O1 - Hosts: 69.93.33.159 msn.com
    O1 - Hosts: 69.93.33.159 search.msn.com
    O1 - Hosts: 69.93.33.159 www.msn.com
    O1 - Hosts: 69.93.33.159 www.google.com
    O1 - Hosts: 69.93.33.159 google.com
    O1 - Hosts: 69.93.33.159 altavista.com
    O1 - Hosts: 69.93.33.159 www.altavista.com
    O1 - Hosts: 69.93.33.159 yahoo.com
    O1 - Hosts: 69.93.33.159 www.yahoo.com
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
    O4 - HKLM\..\Run: [SaiSmart] C:\Program Files\Saitek\Software\SaiSmart.exe
    O4 - HKLM\..\Run: [ScanSoft Product Registration Reminder] "C:\Program Files\ScanSoft\OmniPageSE\EregEng\NAVBrowser.exe" /r /i "C:\Program Files\ScanSoft\OmniPageSE\EregEng\NavLoad.ini"
    O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe
    O4 - HKLM\..\Run: [Update] C:\WINDOWS\svchost.exe /i
    O4 - HKLM\..\Run: [1on1] C:\WINDOWS\1on1.exe -n
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [seticlient] C:\Program Files\SETI@home\SETI@home.exe -min
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://bt.yahoo.com
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38088.4241666667
    O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78D} (DoomCln Object) - http://www.microsoft.com/security/controls/DoomCln.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - http://register.btinternet.com/templates/btwebcontrol023.cab
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.123found.com
    O1 - Hosts: 69.93.33.159 msn.com
    O1 - Hosts: 69.93.33.159 search.msn.com
    O1 - Hosts: 69.93.33.159 www.msn.com
    O1 - Hosts: 69.93.33.159 www.google.com
    O1 - Hosts: 69.93.33.159 google.com
    O1 - Hosts: 69.93.33.159 altavista.com
    O1 - Hosts: 69.93.33.159 www.altavista.com
    O1 - Hosts: 69.93.33.159 yahoo.com
    O1 - Hosts: 69.93.33.159 www.yahoo.com

    O4 - HKLM\..\Run: [Update] C:\WINDOWS\svchost.exe /i
    O4 - HKLM\..\Run: [1on1] C:\WINDOWS\1on1.exe -n

    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Delete these files
    C:\WINDOWS\1on1.exe
    C:\WINDOWS\svchost.exe <<<< only delete this one NOT any file of the same name in system32

    then
    Reboot normally &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R287 11.04.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
  3. Unregistered

    Unregistered Guest


    Logfile of HijackThis v1.97.7
    Scan saved at 10:30:31, on 12/04/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    C:\Program Files\Saitek\Software\Profiler.exe
    C:\Program Files\Saitek\Software\SaiSmart.exe
    C:\Program Files\SETI@home\SETI@home.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Sony Handheld\HOTSYNC.EXE
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\Benjamin\Local Settings\Temp\Temporary Directory 2 for hijackthis1977.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.btopenworld.com/searchpane
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://bt.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = The World Wide Web
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
    O4 - HKLM\..\Run: [SaiSmart] C:\Program Files\Saitek\Software\SaiSmart.exe
    O4 - HKLM\..\Run: [ScanSoft Product Registration Reminder] "C:\Program Files\ScanSoft\OmniPageSE\EregEng\NAVBrowser.exe" /r /i "C:\Program Files\ScanSoft\OmniPageSE\EregEng\NavLoad.ini"
    O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe
    O4 - HKLM\..\Run: [System Process] C:\WINDOWS\svchost.exe /i
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [seticlient] C:\Program Files\SETI@home\SETI@home.exe -min
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://bt.yahoo.com
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38088.4241666667
    O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78D} (DoomCln Object) - http://www.microsoft.com/security/controls/DoomCln.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - http://register.btinternet.com/templates/btwebcontrol023.cab

    Thanks.
     
  4. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    You still have this baddy showing, it might just be a left over in the log as I can't see it actually running this time, buit please check it was deleted

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    O4 - HKLM\..\Run: [System Process] C:\WINDOWS\svchost.exe /i


    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Delete these files

    C:\WINDOWS\svchost.exe


    then
    Reboot normally & post another log to check please

    has the dialler gone now
     
  5. Unregistered

    Unregistered Guest

    Hi,
    c:\windows\svchost.exe wasn't there when I rebooted into safe mode, so I guess it's gone? Here's the log:


    Logfile of HijackThis v1.97.7
    Scan saved at 11:23:20, on 12/04/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    C:\Program Files\Saitek\Software\Profiler.exe
    C:\Program Files\Saitek\Software\SaiSmart.exe
    C:\Program Files\SETI@home\SETI@home.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Sony Handheld\HOTSYNC.EXE
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\Benjamin\Local Settings\Temp\Temporary Directory 3 for hijackthis1977.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.btopenworld.com/searchpane
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://bt.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = The World Wide Web
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
    O4 - HKLM\..\Run: [SaiSmart] C:\Program Files\Saitek\Software\SaiSmart.exe
    O4 - HKLM\..\Run: [ScanSoft Product Registration Reminder] "C:\Program Files\ScanSoft\OmniPageSE\EregEng\NAVBrowser.exe" /r /i "C:\Program Files\ScanSoft\OmniPageSE\EregEng\NavLoad.ini"
    O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [seticlient] C:\Program Files\SETI@home\SETI@home.exe -min
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://bt.yahoo.com
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38088.4241666667
    O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78D} (DoomCln Object) - http://www.microsoft.com/security/controls/DoomCln.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - http://register.btinternet.com/templates/btwebcontrol023.cab


    Thanks.
     
  6. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Looks ok now

    come back if you have anymore problems
     
  7. Unregistered

    Unregistered Guest

    Thanks for your time.
    Ben.
     
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