Random Invalid Username and/or Password

Discussion in 'ESET NOD32 Antivirus' started by 0verlord, Apr 6, 2010.

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  1. 0verlord

    0verlord Registered Member

    Joined:
    Dec 18, 2008
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    We're currently running ESET NOD32 Business Edition with around 132 Nodes version 4.0.474.0, Server version: 3.1.15.

    Starting sometime last week, i've been getting these random machine messages:

    During execution of Update on the computer XXXXX-XX, the following
    warning occurred: Invalid Username and/or Password.

    It's random, no changes have been done to the server, error is emailed once every hour. The only fix I've found is actually logging onto the computer itself, bringing the Advanced Setup Tree -> Update -> Clicking on the Clear cache button and rebooting.

    But why would this be happening all of the sudden? Same setup has worked correctly for almost two years. I am just concerned that they will all go at the same time.
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
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    Authentication is done when connecting to the update server. Do you update the clients from the ERA server via http or a Windows share?
     
  3. 0verlord

    0verlord Registered Member

    Joined:
    Dec 18, 2008
    Posts:
    17
    They're updated from the ERA server via http.

    I just remembered that I recently upgraded the NOD32 client on the ERA server to 4, i disabled web protection on it today hopefully that will make a difference.
     
  4. marufas

    marufas Registered Member

    Joined:
    Mar 9, 2009
    Posts:
    5
    same for me. I upgraded to v4.2.35 and extended license for 2 years on my laptop and some time I get wrong username/password. Updates from ERA work great.
     
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