RA 3.0.39 can't remove exclusions

Discussion in 'Other ESET Home Products' started by edwin3333, Feb 2, 2009.

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  1. edwin3333

    edwin3333 Registered Member

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    With the 3.0.39 RA, it is impossible to remove exclusions from the real time scanner.

    If you go into an XML and mark them for removal, save the XML, then go back in you will see that they are still there listed for addition not removal.

    If you create a policy which has 3 exceptions and apply it enforced to a group of PCs, additional exclusions are not removed.

    How do I remove exclusions from PC's remotely? I have stupid users who have added entire drives as exclusions and I need to remove these.

    Thanks!
     
  2. SmackyTheFrog

    SmackyTheFrog Registered Member

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    One workaround would be to directly edit the registry to remove those exclusions and then set the client password. Exclusions are stored in HKLM\Software\Eset\Eset Security\CurrentVersion\Plugins\01000600\@My Profile\Excludes

    You might also want to try manually editing the XML config file you push out to the client after making it with the configuration editor. It appears that config editor simply doesn't set the DELETE="1" flag properly, but I am guessing if you manually edit that and then push it out to clients it should work fine.
     
  3. edwin3333

    edwin3333 Registered Member

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    Ok, thank you. I will play with manually editing the xml and the delete=1. I don't have access to the registry on many of these PC's.

    Thanks!
     
  4. edwin3333

    edwin3333 Registered Member

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    This is still a bug in 3.0.105 (316) as well.

    Adding a cfg.xml with delete=1 into a policy changes the delete=1 to delete=0 in the policy, which means it does the opposite of what you want. Can I manually change the policy files too?
     
    Last edited: Feb 5, 2009
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