Quick Question

Discussion in 'ESET Smart Security' started by matthewhirst, Feb 13, 2009.

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  1. matthewhirst

    matthewhirst Registered Member

    Joined:
    Feb 13, 2009
    Posts:
    1
    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 2057


    Files that help describe the problem (some files may no longer be available)
    Mini021209-04.dmp
    sysdata.xml
    Version.txt

    I don't know what these files are, When i delete them, They just come back.


    Extra information about the problem
    BCCode: d1
    BCP1: 00000000
    BCP2: 00000002
    BCP3: 00000008
    BCP4: 00000000
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1
    Server information: 25956300-b3f2-46b3-beb3-0a40b06ff4f7




    Is this ESET Smary security, which causes the BSOD?
     
    matthewhirst, Feb 13, 2009
    #1
  2. Rmuffler

    Rmuffler Former Eset Moderator

    Joined:
    Jun 26, 2008
    Posts:
    1,000
    Location:
    Bismarck, ND USA
    Hello matthewhirst,

    Those files are not related to or a part of ESET Smart Security. ESS is not causing the BSOD.

    Thank you,
    Richard
     
    Rmuffler, Feb 17, 2009
    #2
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    First of all, does the BSOD occur with the latest ESS 3.0.684? If so, we'll need to get a kernel or complete memory dump created when a BSOD occurs.
     
    Marcos, Feb 17, 2009
    #3
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