hi guys. got several questions and would like to clarify some things regarding the settings of SU. Its my first time to use this type of application so please forgive me for asking some basic questions. Ive read the manual, went to their forum and site. Ive tried running on shadow mode a couple of times (and I really like what it can do) but I thought it would better to hear first from the users themselves before proceeding. Ive also read through posts here in this forum. First, regarding the Exclusion List and the Auto Commit list. I understand that if I include a folder in the exclude list, it means that when whatever I do with them, (edit files, add files, delete files) when I reboot my system, these changes will "stick" permanently. So if I add a folder named Wilder in the exclusion list before going into shadowmode, and then add some files inside it while I am in shadow mode, when I reboot, I will see those files I added. Autocommit list, from what I read in the manual, is described as follows : Does it also mean that what I put inside the auto comit list, will also be saved when my system performs a reboot? If so, then what is the difference with the exclusion list? I had a rather difficult time understanding the manual, so I hope I'd hear it from the users' own words. An example of what I would like to do is to freeze the entire system but at the same time, be able to update my antivirus and/or use my download manager even when Im on shadow mode. So let's say Im on shadow mode, then update my antivirus, I want it so that when I reboot, the updates will reflect and can be seen even after reboot. And nothing else changed. Im asking this because as Ive said, Ive tested the program for a day. I wanted to save all the tasks made by my download manager (Internet Download Manager) to be saved. SO what I did, before going to shadowmode, I added the entire "Program Files folder" and also the entire "Documents and Settings folder" because this is where I thought all the data goes for the said program. I went to shadow mode, put several files on queue, I had some at about 50 percent and then rebooted (through start button, turn off computer, restart). The files that I finished downloading, which I saved in C:\Downloads (which is in the exclusion list) got saved. But when I opened my download manager, there was no trace of the files that I put on queue while I was on shadowmode. So Id like to know what I did wrong and what I should have done. Id like to do the same with my antivirus, which is Kaspersky. That's about it for now. Sorry for the long post, and if something is not clear or more info is needed, please advise, Ill try my best to explain, as english isnt my first languange, a lot may not be clear. Any response would be appreciated and thank you very much for taking the time to read. Good day to each and everyone of you. Regards, Dina This is whats in my PC, just in case there could be conflicts or issues ill write them down. I have Windows Xp pro, one hard drive, two partitions, agnitum outpost firewall kaspersky antivirus personal pro ewido security suite adaware se pro spybot the rest are just simple programs so I dont think there would be any more that can cause issues. PS, to mods, hope I posted in the right section, if I didnt, my sincere apologies.