Questions About AutoUpdate Subscription

Discussion in 'SpywareBlaster & Other Forum' started by spm, Apr 27, 2004.

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  1. spm

    spm Registered Member

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    I have been evaluating SpywareBlaster 3.1 and generally like what it offers. I am now considering purchasing an auto-update subscription, but have some pre-sales questions first:

    1. Does the subscription apply to a single machine only?
    2. I run a small company network: what licensing arrangements are available to us?
    3. The subscription order process requires a machine ID. I presume this means that a subscription is valid for a single machine, but ...
    a. What hardware (and software) changes would invalidate the machine ID?
    b. How would we obtain a replacement licence key when replacing a machine?
    c. Would there be any costs associated with this?
     
  2. spm

    spm Registered Member

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    These questions of mine appear to have been ignored. Do please answer, so that I can decide whether to purchase one or more subscriptionss.
     
  3. spm

    spm Registered Member

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    o_O Mmm, I don't understand why Javacool seems not to want to answer these questions. Don't you *want* to sell subscriptions?
     
  4. snapdragin

    snapdragin Administrator

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    Hi spm, and welcome.

    Your questions are not being ignored, but as you can see the Javacool Software Forum can become quite busy, and there are time zone differences involved too.

    I am sure Javacool will answer your questions as soon as time permits.

    Thank you for your patience.

    Best regards,

    snap
     
  5. spm

    spm Registered Member

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    Well, I don't think his time zone is 4 days different ;), but I'll wait a short while longer, until I become bored...
     
  6. javacool

    javacool BrightFort Moderator

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    Sorry about the delay. Things are always busy around here. :)

    Yes - each AutoUpdate subscription applies to a single machine.

    At the moment just the same licensing procedures available for home users. But a special Network Version of SpywareBlaster is being worked on. :)

    It should require fairly extensive hardware changes to invalidate the key you install on your system - but if you do encounter problems just e-mail us at the AutoUpdate support address (on the Support webpage as well as in the e-mail sent with your license key).

    I hope this helps.

    Best regards,

    -Javacool
     
  7. spm

    spm Registered Member

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    OK, Javacool, I appreciate your response. I'm afraid our company policies do not permit the use of such copy-protection mechanisms. Experience shows that there is too much of an admin overhead and inconvenience caused by them, and having to contact a vendor every time a protection key changes (for whatever reason).

    I'm not getting at you, but your near 5-day turnaround for your response here is a case in point.

    If you ever offer an auto-update scheme which does not use hardware-based copy-protection let me know, and we will reconsider. In the meantime, I will continue to work with SB on a single machine (without the subscription) and see how things go.

    Thanks anyway.
     
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