question before purchasing

Discussion in 'Other ESET Home Products' started by domenicfz, Aug 5, 2009.

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  1. domenicfz

    domenicfz Registered Member

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    We are looking at this software package for a multi user environment. What I am wondering is when you need to disable AV for a short period of time can you set it to automaticly turn back on? I dont see it anywhere and was wondering if this has to be done with a policy. If it does are there instructions anywhere for this?

    Thanks in advance!
     
  2. Marcos

    Marcos Eset Staff Account

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    It's possible to disable/enable automatic real-time protection startup via an xml. A computer restart is needed for this change to take effect.
     
  3. domenicfz

    domenicfz Registered Member

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    lets say i go to a client site and have to disable the virus software for whatever reason and i forget to enable it when i am done, instead of me logging into the server to run a task that starts it is there a way i can have the server set to force it to start? other software packages allow you to disable the virus software for a period of time but i do not see that option.
     
  4. Bakker

    Bakker Registered Member

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    When you temporarely disable the anti virus functions of a client it will report it to the RA server on it's next planned report cycle (default is 5 minutes unless you've changed it. )

    The client will then show up on the RA Console with a red icon infront of it. Double clicking on the client and going to the "Protection Status" tab will show you the current status of the client, probably: Antivirus Protection Disabled.

    In this screen you can click on a link that will state something like "Start all antivirus and antispyware protection modules". It then gives you a warning you can close with "Ok". The task will now show up on the Tasks tab in RA Console.

    It now fires the task/event on the server and will instruct the client to enable all of it's modules when it connects to the RA server again.
     
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