PUSH Install Issues

Discussion in 'Other ESET Home Products' started by creizlein, Mar 6, 2009.

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  1. creizlein

    creizlein Registered Member

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    Hello everyone.

    We have been using RA v2 and EAV v3 for a while and now that v4 of EAV is out we are going to push install them on all the clients.

    I have successfully upgraded to 3.0 RA/RS but the problems comes that with "some" machines i get a access denied error when i go to get info of the push install.

    It just happens with some machines, alltrough it is a domain and im using the Administrator account for the login, im 100% sure there is no typos of course..

    what i had notice is that when i click the diagnostics button the item that only fails is the "Remote Registry Opening (ESET Security Product Info)".
    On the other hand, when i really type a wrong user it get error on almost all of the items, so thats confirms my theory that its not a login/credentials issues.

    Any help please?
     
  2. DMIsec

    DMIsec Registered Member

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    Is it only when you click on "Get Info"? What happens when you just click "Install"? The reason I'm asking is because I get the same issue with a few laptops although when I click "Install" it pushes the installation anyway.
     
  3. SmackyTheFrog

    SmackyTheFrog Registered Member

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    Are the problematic clients running Vista?
     
  4. creizlein

    creizlein Registered Member

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    No, they are not running Vista, i only have XP on these workstations, and when i press install i get the same issue, permission denied...

    Ideas?
     
  5. DontPanic

    DontPanic Registered Member

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    Jul 29, 2008
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    Are all other anti-virus programs removed first?
     
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