purchased nod32 with wrong email

Discussion in 'ESET NOD32 Antivirus' started by ramimaalouf, Nov 24, 2012.

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  1. ramimaalouf

    ramimaalouf Registered Member

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    Hello I really need help because I purchased my Nod32 Antivirus from the eset website http://www.eset.com/ on a wrong email!! I made a mistake while typing my email and I bought it for 2 years.. I need help to know how to cancel the purchase or to get refund or to redirect to my original and correct email.. Please answer as fast as you can. Thank you
     
  2. ramimaalouf

    ramimaalouf Registered Member

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    Please I really need an antivirus in my computer as fast as possible
     
  3. Cudni

    Cudni Global Moderator

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  4. ramimaalouf

    ramimaalouf Registered Member

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    Thank you I contacted customer care support. Do they take too much time to answer? I really need this antivirus and if possible a refund because I bought my antivirus on a wrong email..
     
  5. webyourbusiness

    webyourbusiness Registered Member

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    You can get a refund for any reason - they have a 30 day no-quibble guarantee - but they probably won't get back to you until Monday (I know the US office is closed until monday)... some of us resellers work 7 days a week though... ;)
     
  6. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Normally, a purchase in the Middle East would be routed through ESET's distributor in the Middle East. You can visit their English language web site here and Arabic language web site here.

    Regards,

    Aryeh Goretsky
     
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