Proper upgrade procedure

Discussion in 'ESET Smart Security' started by pegas, Mar 4, 2009.

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  1. pegas

    pegas Registered Member

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    Hi folks,
    So far using the ESS 3.0.684 without a reason to complain. However deeply interested in the new features of ESS v4 so I am about to upgrade. I read the v4 manual (czech) but only instructions for the clean installation are described there, no mention about upgrading. Therefore I would like to know how to do it. Should I install v4 over v3 or uninstall v3 (including cleaning remnants files and folders) at first? Many advices have been posted here about this issue but I would like to hear an official statement from ESET members.
    Thx and regards,
    pegas

    PS: Vista Business SP1
     
  2. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    You can install ESET Smart Security v4 over an existing installation of ESET Smart Security v3, however, I would recommend uninstalling v3 and doing a clean installation of v4 so that you get all the options set to their default values.

    Regards,

    Aryeh Goretsky
     
  3. Xophile

    Xophile Registered Member

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    Agoretsky:

    After you have done a clean install, is it OK to import the configuration file from v 3.0 into 4.0?

    Thanks
     
  4. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    You can try it, but it is not something I have actively tested. I would recommend exporting a new V4 configuration afterwards, though, for diffing the two "identical" configuration files.

    Regards,

    Aryeh Goretsky
     
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