program freezes

Discussion in 'ewido anti-spyware forum' started by capt601, May 19, 2006.

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  1. capt601

    capt601 Registered Member

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    I just downloaded ewido. the first time it ran and at the end it froze. So I restarted, uninstalled, installed it again. Now when I start the program, the main screen comes up, and all I hear is my hard drive spinning. the program does nothing. in the task manager it just says that it is "not responding." I have tried reinstalling, safe mode, and it still does the same thing.
    Other problems - Icannot uninstall and install norton products, and microsoft word does not start up.

    any thoughts?

    thanks for the help
     
  2. karl.ewido

    karl.ewido former ewido team

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    Germany
    If you uninstall the ewido software with the uninstall.exe in the installation folder of the ewido software (don´t forget to restart Windows), can you now un/reinstall other software?
     
  3. capt601

    capt601 Registered Member

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    yes i can install other software. I was just able to get teh ewido online scanner to work, but am not sure if that is as thorough as the dowloaded program?

    thanks
     
  4. mrisis

    mrisis Registered Member

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    wow, thats weird, I'm running winxp sp2 fully patched, with symantec antivirus running & have no problems with ewido, of course I do not have real time protection running on exido.
    I just noticed a post on another thread, might this be you're problem.
     
    Last edited: May 20, 2006
  5. capt601

    capt601 Registered Member

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    I was able to download and run the beta version of ewido. it didn;t not seem to find anything. basically just temp folder files. the strange thing was that it could not remove all of them. Is that normal?
    I am also not able to uninstall and reinstall norton.
    any other ideas?
     
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