Process for complementary WGA Kit for counterfeit Microsoft Windows software ?

Discussion in 'other software & services' started by Defenestration, Sep 6, 2007.

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  1. Defenestration

    Defenestration Registered Member

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    A friend of mine purchased a copy of Windows XP Pro SP2 about 5 months ago off of someone on ebay, but has only recently installed it. After installation they tried to perform a Windows Update, only for it to fail validation. While it is a high quality fake (ie. holographic CD, blue XP guide, COA, all cellophane wrapped), the COA does not have the feathering or the holographic band through the middle.

    One of the options offered by Microsoft is to simply purchase a valid copy for around £90. Alternatively, if it's a high quality fake (ie. a proper holographic CD, with reasonable quality COA, and decent packaging so it looks like the real thing), you can apparently receive a complimentary Windows Genuine Advantage Kit if you do the following:

    1) submit a counterfeit report to Microsoft on-line (including name and address/URL of where you purchased it, price paid etc.)

    2) Send Microsoft the actual item, invoice/receipt for the purchase and any other relevant documentation.

    The WGA kit includes a new genuine installation CD and COA, so you'll end up with a genuine licenced copy of XP.

    They mention that they might contact you for further information (you have to provide your name, address, telephone number).

    Has anyone gone through this couterfeit report submission process and received the WGA kit ?

    Is the purchase invoice/receipt required as they paid cash when they collected it (they dealt off of ebay) ?

    How does the whole process generally work once ?

    Should they report it to Microsoft, or just write it off as a bad purchase ?
     
  2. 19monty64

    19monty64 Registered Member

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    Reporting it to MS proves possession of a pirated-copy, and since the cash-transaction can not be verified, there is no corroborating evidence that any one else is involved. Chalk it up to experience...
     
  3. Defenestration

    Defenestration Registered Member

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    They do still have all the e-mail correspondence setting up the transaction, and also have the seller's name, home address, home tel, mobile tel, bank details (they were originally going to pay by direct bank transfer). Would that help in any way ?
     
  4. 19monty64

    19monty64 Registered Member

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    With all that documentation, a good starting point may be to report the incident directly to eBay. If the vendor has done this to other people, chances of refund are possible.
     
    Last edited: Sep 6, 2007
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