Problems with Restore

Discussion in 'Acronis True Image Product Line' started by John Farrar, Jan 20, 2005.

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  1. John Farrar

    John Farrar Registered Member

    Joined:
    Nov 9, 2004
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    I want to 'roll back' my XP Pro installation so I chose an earlier image in TrueImage (latest build). The PC had to reboot for the restore. I get 'Acronis TrueImage Loading..' followed by the cursor and that is as far as it goes.

    "OK" thinks I. "I'll boot from the CD" The process gets as far as the Acronis splash screen and then I get a black screen with the blinking cursor. That is as far as that goes. So Restore - no can do. :oops:
    Any thoughts please?
    TIA
    John
     
  2. Menorcaman

    Menorcaman Retired Moderator

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    Menorca (Balearic Islands) Spain
    Hiya John,

    There is no difference between booting into recovery mode from within TI or via the full boot rescue CD; they both load the Linux environment.

    When you say "latest build" I'm assuming you mean 791. In which case, hopefully, you kept a copy of your previous build's installation file and associated (working) boot rescue CD!!

    Have you tried the acpi=off noapic workaround detailed in the <Acronis Support sticky>. If that doesn't work then it looks as if one of the newer Linux device drivers is incompatable with your hardware. Which means you need to contact support@acronis.com and include the info that's again detailed in the linked Sticky above.

    Regards
     
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