I just sent the following to support: "In a previous post I asked whether you would be fixing the slow backup and recovery in the latest build compared to some previous builds. You answered that this is an issue perculiar to some computers only and suggested a workaround and a diagnostic technique. First of all I have read a number of posts complaining of the same problem, so I feel it is one that we purchasers have a right to expect you to fix. Second of all, your suggestions don't work! I modified "quiet" to "quiet acpi=off noapic" and tried a recovery: two hours plus as opposed to less than a half hour before. So this was a waste of my computer time and of my own time Next, I followed your instructions, put a floppy in, booted with the rescue cd and again following instructtions typed in "cd tmp etc." When I got to "mount /devfs/floppy/0 mntdir" the computer returned an error of "2" and stopped. This, along with the inability of TI to recognize dvds (latest build) in the recovery environment makes me very unhappy indeed. I am going to share my feelings on the Forum." I'd like to get some perspective from fellow posters. Am I on off-base here expecting less buggy builds? How widespread is this problem of slow backups and recovery? Shouldn't the dvd recognition problems have been spottted and fixed before Acronis released build 3633?