problems with install True Image Server for Linux with snapapi !!!

Discussion in 'Acronis True Image Product Line' started by Robert_Kuntz, Feb 13, 2008.

Thread Status:
Not open for further replies.
  1. Robert_Kuntz

    Robert_Kuntz Registered Member

    Feb 13, 2008

    I can not install snapapi26 ... There are always mistakes.

    I type in the command line:

    dkms build -m snapapi26 -v 0.7.10 --config=/boot/config-2.6.8-3-686 --arch i686 --kernelsourcedir /usr/src/kernel-headers-2.6.8-3-686

    the Error in the command line:

    Preparing kernel 2.6.8-3-686 for module build:
    (This is not compiling a kernel, only just preparing kernel symbols)
    Storing current .config to be restored when complete
    Running Generic preparation routine
    make mrproper....(bad exit status: 2)
    using /boot/config-2.6.8-3-686
    make oldconfig....
    make prepare-all....(bad exit status: 2)

    Building module:
    cleaning build area....
    make KERNELRELEASE=2.6.8-3-686 -C /usr/src/kernel-headers-2.6.8-3 SUBDIRS=/var/lib/dkms/snapapi26/0.7.10/build modules....(bad exit status: 2)

    Error! Bad return status for module build on kernel: 2.6.8-3-686 (i686)
    Consult the make.log in the build directory
    /var/lib/dkms/snapapi26/0.7.10/build/ for more information.

    Error in make.log:

    DKMS make.log for snapapi26-0.7.10 for kernel 2.6.8-3-686 (i686)
    Mi 13. Feb 13:07:20 CET 2008
    make: Entering directory `/usr/src/kernel-headers-2.6.8-3'
    find: /linux: Datei oder Verzeichnis nicht gefunden
    CC [M] /var/lib/dkms/snapapi26/0.7.10/build/snapapi26.o
    /var/lib/dkms/snapapi26/0.7.10/build/snapapi26.c: In Funktion »do_init_session«:
    /var/lib/dkms/snapapi26/0.7.10/build/snapapi26.c:1970: error: structure has no member named `max_hw_sectors'
    make[1]: *** [/var/lib/dkms/snapapi26/0.7.10/build/snapapi26.o] Fehler 1
    make: *** [_module_/var/lib/dkms/snapapi26/0.7.10/build] Fehler 2
    make: Leaving directory `/usr/src/kernel-headers-2.6.8-3'

    can you help me ??!!
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Robert_Kuntz,

    Thank you for choosing Acronis Linux Server Disk Backup Software.

    Please submit a request for technical support. Attach all the information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    Marat Setdikov
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.