Problems with Backup & Sync

Discussion in 'Prevx Releases' started by Victek, Feb 23, 2013.

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  1. Victek

    Victek Registered Member

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    Question about Backup & Sync

    Regarding Backup & Sync I have a WSA Complete license and in the desktop UI it shows available space as 10 gigs, while the product description says 25 gigs. Why the discrepancy? TIA
     
    Last edited: Feb 23, 2013
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    It could be from when you purchased the license - I believe the older licenses were 10gb and the newer ones are 25gb. I suggest writing into our support inbox for them to see exactly what state you're in.
     
  3. Victek

    Victek Registered Member

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    Yes, that's probably it - I had an AV license that was automatically upgraded to "complete" a while back. By the way, does the data remain accessible if the license lapses or do the contents get deleted?
     
  4. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    I believe it remains accessible for a period of at least 30 days after it expires.
     
  5. Victek

    Victek Registered Member

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    Thanks!
     
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