problems system restart when I turn computer On..

Discussion in 'malware problems & news' started by aacm, Nov 16, 2004.

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  1. aacm

    aacm Registered Member

    Joined:
    Nov 16, 2004
    Posts:
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    Location:
    USA
    HI everyone ! Hi techs!!!
    I haven a problem with my laptop. Everytime I turn on and go to desktop right away restart again said: "Your computer will restart in 60 seconds, NT authority|System, and c:\windows\system32\services.exe"
    and give errors with IE and others programs that start when computer is up..
    I was able to get in the Safe Mode with no problems and I run antivirus, spyware, and no success after rebooting. So any one has experience this problems please need help to resolve without formating the hard drive.
    I running Windows 2000 pro in a Pentium 4 machine. Toshiba laptop..

    Thanks guys...

    Al
     
  2. Andreas1

    Andreas1 Security Expert

    Joined:
    Jan 29, 2003
    Posts:
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    Location:
    Mainz (Ger)
    do you have access to another machine?

    first, try to check out these:
    http://www.microsoft.com/security/incident/blast.mspx
    http://www.microsoft.com/security/incident/sasser.mspx
    (two MS bulletins about the blaster and sasser worms - which can cause similar behaviour.)
    http://vil.nai.com/vil/stinger/
    (a removal tool for those two and a couple of other baddies.)

    if it is Sasser:

    so much for a first attempt to get the critical possibilities ruled out.

    HTH,
    Andreas
     
  3. Pilli

    Pilli Registered Member

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    Location:
    Hampshire UK
    Almost certainly Sasser -

    I have moved this thread to a more appropriate forum

    Pilli
     
  4. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
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    Location:
    Gold Coast, Queensland, Australia
    To stop the shutdown process do the following:

    Click on Start

    Click on Run

    Type in the following:

    shutdown –a

    Click “Ok”

    This will abort the shutdown process.

    I would then suggest following the instructions found here: https://www.wilderssecurity.com/showthread.php?t=50662

    Hope this helps...

    Let us know how you go...

    Cheers :D
     
  5. aacm

    aacm Registered Member

    Joined:
    Nov 16, 2004
    Posts:
    106
    Location:
    USA
    Hi everybody thanks for all info you get me however this laptop is totally uncontrolable in other words I can even sign in.. so I save some files that I need from safe mode and try to fix it the way you guys tell me. so far no success because no way to get it going. Only in save mode is the way I can get it run with difficultes. Yes I have another computer in the house so thats why I put my threads .... however thanks a lot I will let you know if i can fixied thru Safe Mode...
    Al
     
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