Frustrating experience so far. Have a retail copy of ti 9.0 and downloaded 10.0 for my vista laptop. Building new pc with xp mce. Problems restoring c drive. I have tried the latest build for both 9.0 and 10.0. I did a complete unistall each time and installed only one version at a time. Just made things worse. If I try to restore c drive thru ti in xp, it will ask to reboot and then begin to load acronis. For some reason it stops and the system reboots back to xp. Maybe a BIOS setting causing a problem? Then I tried booting to a recovery disk and then restore c drive. I tried the retail cd of 9.0 and created recovery disks to cd-r for both of the latest builds. None will load full version. All will load safe version but I have no access to usb mouse. Someone referenced a fix for this in the stickies but I could not find it. Appreciate it if anyone could reply with the usb mouse fix. Tried using keyboard only. Cannot figure out how to check the partition to restore. I can highlight it, but pressing enter or any other keys will not check it. Then I grabbed an old ps/2 mouse. With the original retail version of 9.0 I am able to restore by booting to the retail cd and entering safe mode. However, both of the updated builds cause major problems. When I load the safe version, the keyboard does not work and the mouse flips out. It is moving all over the screen and opening windows such as the help menu on its own. No idea what is happening here. Any ideas?