Problems installing B&R v 10 Free

Discussion in 'Paragon Drive Backup Product Line' started by mocca, Nov 21, 2009.

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  1. mocca

    mocca Registered Member

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    I have downloaded br_free.msi (v10) and I am trying to install it on a Vista SP2 (32bit) portable PC.

    When I run the br_free.msi I get the following error message :

    "Error 2739. Could not access JavaScript run time for custom action" and I get booted out of install.

    Anyone know what 2739 is about?
     
  2. mocca

    mocca Registered Member

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    [SOLUTION]: Problems installing B&R v 10 Free

    Hi

    I did a quick search, and it turns out it is a Vista error (and not Paragon, as I suspected).

    The solution?

    run > regsvr32 jscript.dll

    It solved the problem, I was re-directed to the product registration site and given my password and product key in due course.
     
  3. SIW2

    SIW2 Registered Member

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    Re: [SOLUTION]: Problems installing B&R v 10 Free

    Hi,

    Glad you found the solution - and thank you for sharing it - it may help others with the same issue.
     
  4. JohnM52

    JohnM52 Registered Member

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    Nov 25, 2009
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    Many thanks for this help - but you do have to run the command prompt as Administrator (else you get a different error message - error code 0x80004005)

    JohnM52
     
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