Problem with v3.2

Discussion in 'ProcessGuard' started by gtaillandier, Aug 21, 2006.

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  1. gtaillandier

    gtaillandier Registered Member

    Joined:
    Jul 22, 2003
    Posts:
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    Location:
    France
    Hello

    I'm a new user with ProcessGuard.

    I have v1.3.5 and have installed v3.2. ( free version ).
    Problem at shutdown ( Windows XP Home Edition SP2 french ) : csrss not allowed to terminate applications.
    In the options for csrss : unable to check terminate ( by default unchecked ).

    Can someone tell me why ?

    Sincerely.
     
  2. Osaban

    Osaban Registered Member

    Joined:
    Apr 11, 2005
    Posts:
    4,221
    Hi there,

    When you say "problem at shutdown" can you be more specific? Have you tried learning mode?

    The last version of PG is 3.410, perhaps you can try downloading this version, just make sure you have properly uninstalled the old one (see the sticky section of this forum).
     
  3. gtaillandier

    gtaillandier Registered Member

    Joined:
    Jul 22, 2003
    Posts:
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    Location:
    France
    Hi

    When I look at the logfiles, I have :
    c:\windows\system32\csrss.exe [732] was blocked from terminating c:\windows\system32\rundll32.exe

    c:\windows\system32\csrss.exe [732] was blocked from terminating c:\program files\processguard\pgaccount.exe

    and others.

    Sincerely.
     
  4. Remouald

    Remouald Registered Member

    Joined:
    Dec 16, 2005
    Posts:
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    You could switch to LEARNING MODE and then reboot. After that, check on the Protection tab to see if "csrss" has got the right to terminate...

    Or maybe installing the newest version as recommended by Osaban would resolve your problem ?
     
  5. siliconman01

    siliconman01 Registered Member

    Joined:
    Mar 6, 2003
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    Location:
    West Virginia (USA)
    I too recommend that you rev up to V3.410. There were some problems in V3.2 that people encountered. Those problems are corrected in V3.410.

    BE SURE to remove PGUARD.DAT and PGHASH.DAT from the C:\Windows\System32 folder when you remove the old version of ProcessGuard and before you install the latest version. You will need to "relearn" everything again with the new version because these two files are not of compatible file structure for the newest version.
     
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