Problem with uninstalling Zone Alarm

Discussion in 'other firewalls' started by pinkfloyd1973, Jan 10, 2005.

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  1. pinkfloyd1973

    pinkfloyd1973 Registered Member

    Jan 10, 2005
    I have a generalized problem here.

    When I boot my computer, I get a message by Windows saying some files are not known and I have to put the win CD-ROM to fix them... I tried to fix windows, booting with the CD-ROM, but it did not worked.

    One of the obvious problem I see is Zone Alarm.

    I am trying to uninstall zone alarm on my computer and I am getting the following error message :"Validation failed for C:\....\Temp\VSINIT.dll"

    When I try to open Zone Alarm I get :"Validation failed For C:\...system32\VSINIT.dll"

    One thing : My program Zone Alarm is installed in D:\, not C:\... ??!?

    Moreover, my MSN does not work at all (it might be caused by zone alarm)

    All those problems just started 2 days ago, for no apparent reason (Virus I guess)... I've been using Zone Alarm and MSN without problems for years...

    I've tried a bunch of stuff I've seen on the net, but nothing worked.
    I would be awsome if anyone could give me a hand.

  2. zcv

    zcv Registered Member

    Dec 11, 2002
    All those problems just started 2 days ago, for no apparent reason (Virus I guess)...

    Hello Jay,

    No quessing..find out. Run the three on-line virus scans: Housecall, Rav, and Etrust.

    Regards - Charles
  3. Atangel

    Atangel Registered Member

    Aug 29, 2004
  4. mercurie

    mercurie A Friendly Creature

    Nov 28, 2003
    Sky over the Wilders Forest
    So sorry to hear this your options are painful. And listed above manual uninstall. If you do not uninstall ZAP correctly from the get go it can really be tough. But you can succeed many have. I have only done the clean uninstall method removing all traces from the start. Sorry I can not be of much help. :oops:
  5. Wills

    Wills Registered Member

    Oct 20, 2004
    Have read the posts re uninstall ZA and i hope that i don't have problems as I uninstalled the Pro 5 purchased version and intend to send it back for a refund as it just taxes my resources too much and the whole program i found as a pain.
    i used Reg Supreme that took out a lot of ZA labs junk and so I hope that this is all that is in there.
    Any comments from members regarding this?
    I would appreciate it very much.
    I am in search of a decent, reliable firewall without headaches and setting issues. Regards
  6. Kerodo

    Kerodo Registered Member

    Oct 5, 2004
    Some people occasionally have trouble uninstalling ZA. If you're uninstall went ok and finished properly, then you're probably ok. Good luck trying to get a refund though, since they allow you to trial ZA Pro for 30 days before buying it.
  7. Jackpot89

    Jackpot89 Guest

    Um.. I am trying to install ZA, but it gets same problem... any clue why?
  8. unhappy_viewer

    unhappy_viewer Registered Member

    Sep 16, 2005
    From the error messages, it seems that your root certificates are corrupted

    To fix your root certificates:
    Open Your browser and navigate to the following URL.
    Once at the web page follow the directions to reset your root certificates.
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