problem with spywareblaster update

Discussion in 'SpywareBlaster & Other Forum' started by kuldeep123, Mar 13, 2005.

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  1. kuldeep123

    kuldeep123 Registered Member

    Joined:
    Feb 27, 2005
    Posts:
    3
    hi all,
    i purchased autoupdate support for 1 year for spywareblaster on 27th feb. 2005 SpywareBlaster AutoUpdate 1 Year Subscripti 1 $ 9.95 $ 9.95
    ----------------------------------------------------------------------------
    Total: $ 9.95


    NOW ON REQUESTING UPDATES, I CANNOT UPDATE BUT GET A MESSAGE TO DOWNLOAD THE 3.3 VERSION
    FOR WHICH I HAVE TO PAY 9.95$ AGAIN!!!!!!

    ALSO AUTOUPDATE IS NO LONGER AVAILABLE- SHOWS AN ERROR

    AND DOES NOT PREVENT SPYWARE FROM BEING INSTALLED
    pLEASE HELP ME IN THIS MATTER

    Dr. Kuldeep Singh
     
  2. javacool

    javacool BrightFort Moderator

    Joined:
    Feb 10, 2002
    Posts:
    3,997
    Hi,

    You don't have to pay again. Your AutoUpdate subscription lasts a year from when you purchased it, regardless of version changes.

    See here: http://www.javacoolsoftware.info/kb/idx/10/040/article/

    When you install SpywareBlaster 3.3, AutoUpdate should automatically detect your license information. If it doesn't, simply enter your license name and key as before.

    And if you have any trouble, please contact AutoUpdate support (link in the knowledgebase above).

    Best regards,

    -Javacool
     
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