Problem with "Right-Click" Menu

Discussion in 'other software & services' started by LenC, Nov 1, 2011.

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  1. LenC

    LenC Registered Member

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    When I right click on a file in windows explorer, the context menu does not appear. I see the frame of the menu, but that's all.

    Same thing in IE8- if I right click on a link, I don't get the menu - only the frame of the menu.

    I'm lost as to why this is happening. I don't think I've made any changes to my computer recently - running windows XP Pro.

    Any thoughts on this?

    Thanks,
    Len
     
  2. xxJackxx

    xxJackxx Registered Member

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    Purely guesses at this point, but my first 3 would be graphics driver, system file corruption, or registry corruption. Try to update your graphics driver. If a newer one is not available try to reinstall the current one. Also open a command prompt and run "sfc /scannow" to run the system file checker. Could possibly be a corrupt shell extension. If the previous suggestions don't work you could try to uninstall anything that adds a shell extension to windows explorer, things such as winzip, winrar, etc. but not as likely since it also happens in IE.
     
  3. stapp

    stapp Global Moderator

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    Couple more guesses for you here. Does it happen in safe mode, does it happen in another user profile?

    Also found an older strange reason here if the problem also happens with right-click on folders in the start menu.... drag and drop is not enabled

    http://support.microsoft.com/kb/555362
     
  4. LenC

    LenC Registered Member

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    Well this is interesting. Based on Stapp's and xxJackxx's advice, I did the following:

    - I confirmed that drag and drop is enabled.

    - There are 2 user accounts with admin rights (mine and another). I logged on using the other account and right-clicking worked fine.

    - I booted up in safe mode (my account) and right-clicking worked fine.

    Here' the interesting part...

    - I booted up in normal mode in my account and everything is now working fine. I have no idea why - but I'm not complaining. I just hope it stays fixed.

    If anyone has any insight as to what's going on, I'd love to here it.

    Thanks to Stapp and xxJackxx.

    Len

    P.S. I also ran the SFC program. I think the results were normal - there were no messages in the cmd window and I couldn't find a logfile using eventviewer.
     
    Last edited: Nov 1, 2011
  5. xxJackxx

    xxJackxx Registered Member

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    If SFC didn't find any integrity violations then you are fine on that. Logging in to another account probably reset something that wasn't quite right. :thumb:
     
  6. Elvandil

    Elvandil Registered Member

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    It's onerous work, but you can usually figure it out using this procedure:

    Context Menu Repair
     
  7. siljaline

    siljaline Former Poster

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  8. LenC

    LenC Registered Member

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    The problem never recurred after I stumbled on the original fix
     
  9. siljaline

    siljaline Former Poster

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    Good to know you were able to rectify your problem. Would you care to share what your original fix was ? Perhaps some of this would help.

    Regards,

     
    Last edited: Apr 19, 2012
  10. LenC

    LenC Registered Member

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    Siljaline -

    See post #4. Problem self-corrected.

    Len
     
  11. siljaline

    siljaline Former Poster

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    This is good to know, Len.
    If the problem reoccurs, you have your other options open to you.

     
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